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Delivery / Pickup Options
Delivery Policy
At Tiny Town Party and Play Rentals, we strive to make your party planning as seamless as possible. Our delivery service ensures that your party equipment arrives on time and in perfect condition. We offer affordable delivery rates based on distance and will keep you updated throughout the process to ensure peace of mind.
For our local customers, we also provide convenient pickup options. You can easily schedule a time to collect your rental items directly from our facility, allowing you to save on delivery fees and get your party supplies at your convenience.
Pickup Service
Our pickup service is designed for those who prefer to grab their party essentials directly. Simply choose a date and time that works for you, and we’ll have your order ready for pickup. This is an excellent option for individuals or groups who wish to personally inspect their rentals before the event.
We encourage you to reach out with any questions about the pickup process. Our friendly staff is here to assist you and ensure that your experience is nothing short of delightful!
Cancellation & Refund Policy
We understand that plans can change. If you need to cancel your reservation, please notify us at least 48 hours in advance for a full refund. Our straightforward cancellation policy is designed to provide you with confidence and peace of mind when renting from us.
If your rental does not meet your expectations, we are here to help. Please contact us within 24 hours of your event, and we’ll work with you to resolve any issues. Your satisfaction is our priority!